Last updated: July 23, 2026
By creating an account or using ShipCollab, you agree to these Terms of Service and our Privacy Policy. If you're using ShipCollab on behalf of a company, you're confirming you have the authority to bind that company to these terms.
You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account. Brands must be a legitimate registered business. Creator and brand accounts are both subject to approval before they can transact on the marketplace.
Creators and brands are approved individually before gaining access to the marketplace. ShipCollab reserves the right to review, approve, suspend, or remove any account that doesn't meet our quality or conduct standards.
You're responsible for keeping your account information accurate and your login credentials secure.
Brands create campaigns describing deliverables, timing, and compensation (Gifted or Paid). When a brand accepts a creator's application, a collaboration agreement is generated reflecting those terms. Both parties are expected to honor the terms of an accepted agreement.
Creators share shipping details only after approving a collaboration agreement. Brands are responsible for shipping the agreed product in a timely manner. ShipCollab is not a carrier and isn't responsible for shipping delays, loss, or damage in transit.
For Gifted campaigns, the product itself is the full compensation. For Paid campaigns, the creator fee shown in the agreement is payable per the terms agreed between brand and creator. ShipCollab does not currently process payments on behalf of either party.
Usage rights for content produced under a campaign (how long and where a brand may use it) are set out in the individual campaign's guidelines. Creators retain ownership of their content except where usage rights are explicitly granted.
Users may not misrepresent themselves, circumvent the approval process, share another user's private information, or use the platform for anything unlawful. Violating these terms may result in suspension or removal from the marketplace.
You may close your account at any time. ShipCollab may suspend or terminate accounts that violate these terms, with or without notice, particularly in cases of fraud, abuse, or repeated policy violations.
ShipCollab provides the marketplace as-is and is not liable for disputes between brands and creators, including but not limited to missed deadlines, product condition, or content quality. Our role is to facilitate the connection and agreement, not to guarantee outcomes.
We may update these terms from time to time. If we make material changes, we'll notify users through the platform. Continued use of ShipCollab after changes take effect constitutes acceptance of the updated terms.
Questions about these terms can be sent to legal@shipcollab.com.
